Contact Us

Contact PetFeederly

Thank you for visiting PetFeederly. Our customer support team is available to assist with product questions, order updates, shipping information, returns, refunds, and general inquiries.

Before contacting us about an order, please prepare your order number and the email address used during checkout. This will help us locate your purchase and assist you more quickly.

Customer Support

Email: support@petfeederly.store
Phone: (647) 555-0148

We aim to respond to email inquiries within 1–2 business days. Response times may be slightly longer during weekends, public holidays, or periods of high demand.

Mailing Address

PetFeederly
1225 Rue de l'Étrave
Québec, QC G3K 0E5
Canada

Please do not send returns to this address without contacting our customer support team first. Approved returns must follow the return instructions provided by our team.

Order Support

When contacting us about an existing order, please include:

  • Your full name
  • Your order number
  • The email address used to place the order
  • A clear description of your question or concern
  • Photos or videos when reporting a damaged, defective, or incorrect item

For return requests, please contact us within 30 days of receiving your order.