Terms of Service

Last Updated: August 25, 2026

These Terms of Service govern your access to and use of petfeederly.store and your purchases from PetFeederly.

Throughout these Terms, the words "we," "us," and "our" refer to PetFeederly.

By accessing our website, browsing our products, or purchasing from us, you agree to these Terms of Service.

1. Online Store Terms

By using this website, you represent that you are legally capable of entering into a binding agreement in your jurisdiction or that you are using the website under the supervision of a legally authorized person.

You may not use our products, services, or website for unlawful or unauthorized purposes.

You must not attempt to interfere with the security, operation, functionality, or integrity of the website.

2. Product Information

We make reasonable efforts to present product descriptions, photographs, specifications, dimensions, features, and other information as accurately as possible.

However, product appearance may vary slightly because of:

• Screen settings
• Lighting
• Manufacturing variations
• Product improvements
• Packaging changes

Minor variations that do not materially affect product functionality may occur.

3. Product Availability

All products are subject to availability.

We reserve the right to:

• Limit quantities
• Discontinue products
• Modify available product options
• Correct listing errors
• Refuse or cancel orders where reasonably necessary

If we cannot fulfill an order after payment has been received, we will provide an appropriate refund.

4. Prices

Prices displayed on our website may change without prior notice.

The price applicable to your purchase is generally the price displayed at checkout when your order is submitted, subject to correction of obvious pricing or technical errors.

5. Orders

Submitting an order does not necessarily mean that the order has been accepted.

We may refuse or cancel orders when reasonably necessary, including cases involving:

• Suspected fraud
• Payment authorization problems
• Incorrect pricing
• Product availability issues
• Incorrect customer information
• Violations of these Terms

If we cancel a paid order, the applicable payment will be refunded.

6. Payment

Payment must be successfully authorized through one of the payment methods available at checkout.

Payment services may be provided by independent third-party payment processors. Their own terms and privacy practices may apply to payment transactions.

7. Shipping

PetFeederly currently offers free worldwide shipping.

Our estimated delivery timeframe is 7–10 days.

Shipping estimates are provided in good faith but may be affected by circumstances outside our reasonable control, including customs inspections, weather, transportation interruptions, local delivery conditions, public holidays, or incorrect customer information.

Please review our Shipping Policy for additional information.

8. Returns and Refunds

We provide eligible customers with free returns and refunds within 30 days of receiving an order.

Returns are subject to our Return & Refund Policy.

Customers should contact support@petfeederly.store before returning products.

9. Accuracy of Customer Information

You agree to provide accurate, complete, and current information when placing an order.

This includes:

• Full name
• Billing information
• Shipping address
• Email address
• Telephone number when requested

You are responsible for reviewing this information before completing your purchase.

10. Personal Use

Products sold by PetFeederly are intended primarily for lawful personal and household use unless otherwise stated.

Customers are responsible for using products according to their intended purpose and any instructions supplied with the product.

11. Pet Safety

Pet owners are responsible for selecting grooming products appropriate for their animals and supervising their use where necessary.

Stop using a grooming tool if it appears to cause discomfort, irritation, injury, or distress to your pet.

Product information on our website is not intended to replace professional veterinary advice.

For concerns relating to your pet's health, skin, coat, or medical condition, consult a qualified veterinarian.

12. Intellectual Property

Unless otherwise stated, website content including branding, text, graphics, website design, logos, and original materials belongs to PetFeederly or is used with appropriate authorization.

You may not reproduce, distribute, republish, sell, or commercially exploit protected website materials without authorization.

13. Third-Party Services

Certain features of our website may rely on third-party services such as Shopify, payment processors, shipping providers, analytics services, and other technology providers.

We are not responsible for the independent acts, policies, or services of third parties except where required by applicable law.

14. Prohibited Uses

You may not use the website:

• For unlawful activity
• To infringe intellectual property rights
• To transmit malicious software
• To collect information about others unlawfully
• To attempt unauthorized access to systems
• To interfere with website security
• To engage in fraudulent activity

We may restrict access where misuse is reasonably suspected.

15. Disclaimer

We aim to keep our website accurate, secure, and available. However, we cannot guarantee that access will always be uninterrupted or error-free.

To the extent permitted by law, the website and services are provided without warranties beyond those expressly stated or legally required.

16. Limitation of Liability

To the maximum extent permitted by applicable law, PetFeederly will not be liable for indirect, incidental, special, or consequential losses resulting from the use of our website or products.

Nothing in these Terms excludes liability that cannot legally be excluded or restricted.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify PetFeederly against claims arising from your unlawful misuse of our website or your material violation of these Terms.

18. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

19. Changes to These Terms

We may update these Terms periodically to reflect changes to our business, services, website, or legal obligations.

The updated version will be published on this page with a revised "Last Updated" date.

20. Governing Law

These Terms are governed by applicable laws of Québec and Canada, without limiting mandatory consumer rights available to customers in their own jurisdictions.

21. Contact Information

Questions regarding these Terms may be directed to:

PetFeederly
1225 Rue de l'Étrave
Québec, QC G3K 0E5
Canada

Email: support@petfeederly.store
Phone: (647) 555-0148